Statewide Uniform Care Platform

Disclaimer

Throughout the MPA process, more than 100 proposals were developed thanks in particular to thousands of hours of work by external stakeholders and members of the public. These proposals and the MPA Council commentary are being submitted to the Governor and shared with policymakers and the public to inform policymaking. These proposals represent a starting point for discussion. Further discussion is necessary between relevant state agencies and stakeholders to both refine these proposals and assess which may be appropriate to adopt and implement.

Summary

Develop, launch, and maintain a statewide, uniform Health Insurance Portability and Accountability Act (HIPAA) compliant care platform aiming to empower users to proactively help clients receive the care and services, allowing for benefits and services enrollment based on data analysis, trends, and recommendations generated by the platform. The platform would replace the current use of individual assessment tools and data sheets by various programs and allow users to seamlessly coordinate services and benefits across multiple agencies and programs.

Justification

The establishment of a statewide uniform care platform allows providers to seamlessly assist older adults in receiving care they require. The platform promotes aging in place and accessible, coordinated benefits and services. Timely and efficient enrollments ensure that older adults and people with disabilities can receive necessary services and supports.

Full Proposal

Develop, launch, and maintain a statewide, uniform HIPAA compliant care platform (the platform) that will assist service providers in helping older adults and people with disabilities remain in their homes and communities. The platform aims to empower users to proactively help their clients receive the care and services they require. It will allow users to swiftly enroll their clients in benefits and services based on data analysis, trends, and recommendations generated by the platform. Users will be able to seamlessly coordinate services and benefits across multiple agencies and programs. The platform will replace the current use of individual assessment tools and data sheets used by various programs. The state will:

• Issue an RFP for the design, development, launching, and maintenance of the platform.
• Ensure the platform has the most up to date information on all relevant benefits, services, and programs.
• Provide training for how to use the platform to users across NYS.
• The platform will also enable users to identify and report to APS and county-based Offices for the Aging when they suspect their clients are at risk or have been the victim of adult abuse.

MPA Council Commentary

This proposal is categorized as long-term. State agency partners are currently working on similar initiatives to streamline access to a range of  benefit programs through the Integrated Eligibility System. An assessment of existing and in-progress initiatives could be pursued to determine the effectiveness of those services. Following an evaluation of existing initiatives, the relevant State agency partners can determine need for further coordination efforts. Any additional resources or funding allocations would be subject to the annual budget process and available resources.